ARxIUM Privacy Policy

Last Updated: October 1, 2025

 ARxIUM values integrity and transparency, and we appreciate your trust in our company. This Privacy Policy explains our current practices regarding the collection, use, and disclosure of personal information obtained through our website. It reflects recent regulatory changes and evolving best practices in data privacy. This policy applies to the ARxIUM group of companies, including ARxIUM Inc. (Canada) and ARxIUM, Inc. (Delaware), collectively referred to as “ARxIUM.”

 

Website Collection and Use of Data

  • The type and amount of information we collect depends on your interaction with our website.

  • Your User ID and password may be temporarily stored in a session cookie to facilitate secure access and resource management. This data expires when you log off. (e.g., Portal to access documentation.)

  • We use cookies and similar technologies for session management, analytics, and to enhance user experience. You will be notified and can manage your cookie preferences when you visit our site.

  • If you contact us via email or forms, we retain your message and contact details to respond to your inquiry. We may receive confirmation when you open our emails, if your system supports this.

  • We may compare our customer lists to those from other companies to avoid sending duplicate or unnecessary messages.

  • With your explicit consent, we may send you information about ARxIUM products and services. You can withdraw your consent at any time using the unsubscribe link in our communications or by contacting us directly.

  • If you browse our website without logging in, we do not collect information that identifies you personally. However, we may collect technical data (e.g., IP address, browser type, referral site, pages visited, date and time) for analytics and site improvement purposes.

Online Scheduling and Microsoft Bookings

  • ARxIUM uses Microsoft Bookings to facilitate appointment scheduling and improve customer service. When you book an appointment through this tool, we may collect personal information such as your name, email address, phone number, preferred time slot, and any additional details you provide.

  • This data is used solely for scheduling, confirming, and managing appointments. Microsoft Bookings is a service provided by Microsoft Corporation and is subject to Microsoft’s privacy and security policies. You can review Microsoft’s privacy statement at https://privacy.microsoft.com.

  • We do not use information collected through Bookings for marketing purposes unless you explicitly opt in. Your data is stored securely and only accessible to authorized ARxIUM personnel.

Legal Basis and Consumer Rights

  • We collect and process personal information based on your consent, our legitimate interests, and to comply with legal obligations.

  • In accordance with recent privacy laws, you have the right to:

    • Access, correct, or delete your personal data.

    • Withdraw consent at any time.

    • Opt-out of targeted advertising, profiling, or the sale of your personal data.

    • Request a copy of your data in a portable format.

    • Contest automated decisions that may have a significant impact on you

  • To exercise these rights, contact our Privacy Officer at privacy@arxium.com.

Disclosure of Your Personal Information

  • We may share personal information with affiliates, distributors, service providers, or agents as necessary to provide our services, always in accordance with applicable laws and contractual safeguards.

  • We do not sell your personal information to unrelated third parties.

  • In the event of a business transaction (e.g., merger, acquisition), your information may be transferred as part of the business assets but will remain subject to this or any pre-existing privacy notice unless you consent to new terms.

  • We may disclose information if required by law or to protect the rights, property, or safety of ARxIUM, our users, or others.

Third-Party Websites and Providers

  • Our website may contain links to third-party sites. We are not responsible for their privacy and data practices; please review their policies before providing personal information.

  • We use third-party services for analytics, social sharing, and functionality, including:

    • Facebook, Twitter, LinkedIn (social sharing)

    • Google Analytics (usage analytics)

    • Weglot (language preferences)

Data Security

  • We maintain reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

  • We regularly review and update our security measures in line with evolving best practices and regulatory requirements.

International Data Transfers

  • Your information may be processed or stored in jurisdictions outside your home country. We implement appropriate safeguards to ensure your data is protected in accordance with applicable laws.

Children’s Privacy

  • Our website is not intended for children under 16. We do not knowingly collect personal information from children.

Changes to this Privacy Policy

  • We may update this policy to reflect changes in our practices or legal requirements. The “Last Updated” date will be revised accordingly.

  • Material changes will be communicated via our website or direct notification where appropriate. Continued use of our website after changes constitutes acceptance of the updated policy.

Applicability

  • This policy applies to information collected through www.arxium.com and other ARxIUM-owned domains. It does not apply to data collected offline at corporate offices or other physical locations.

Your Acceptance of These Terms

  • By using this website, you accept this Privacy Policy. If you do not agree, please do not use our website or provide personal information. Continued use after policy updates signifies your acceptance of those changes.

Contact Us

If you have questions, wish to exercise your rights, or need to update your information, please contact our Privacy Officer at privacy@arxium.com. ARxIUM is committed to maintaining the highest standards of privacy and data protection. We encourage you to review this policy regularly and reach out with any concerns or requests.