Support

Because every system touches a life.

In healthcare, technology isn’t just infrastructure—it’s impact.

ARxIUM’s customer support is designed to keep your hospital pharmacy systems running at peak performance, so your team can deliver care without compromise. Fast, focused, and always aligned with your mission.


That’s why our customer support team is more than just a help desk—we’re your partners in precision, safety, and care. Whether you're troubleshooting a system, seeking guidance, or just need a quick answer, we're here to ensure your operations run smoothly and confidently.

Parts + Consumable Orders

📞 Phone

(English): +1 (888) 627-1438

(French): +1 (888) 627-1507

📧 Email

CustAdmin@ARxIUM.com

Need help identifying the right part? Our support team is ready to assist with product compatibility, ordering, and delivery tracking—so you can stay focused on care, not logistics.

Do you need help by phone or on-site?

📞 Phone

(English): +1 (800) 477-2750

(French): +1 (888) 627-1390

📧 Email

support@ARxIUM.com

Sometimes, a quick call is all it takes. Other times, you need boots on the ground. Our technicians are trained to work within your environment, minimizing downtime and restoring confidence fast.